General Terms and Conditions

VENTURA WATCHES Mentzel & Goldammer GbR, Gattingerstrasse 11, D-97076 Würzburg, (Germany),

Tel. +49 (0)931 452 6800, Fax +49 (0)931 452 6801, Email: info@venturawatch.com

bears sole responsibility for all offers and online sales and transaction made on and via this website.

IMPORTANT LEGAL NOTIFICATION
If you make any use of this Web site of Ventura, in particular retrieve any published information or use any services offered on this Web site, you confirm that you agree to each of the terms and conditions set forth below. You shall not be authorized to use the Ventura Web site or any of its services for any purpose if you do not agree with any of the terms or conditions set forth below. To the maximum extent permitted by law, Ventura shall in no event be liable for or guarantee (explicitly, implicitly or otherwise) the correctness, completeness, accuracy, durability, assurance of features, reliability, workability, merchantability, quality, fitness for a particular purpose, achievement of results, non-infringement of proprietary rights or the absence of any deficiencies of any goods and/or services which are featured on this Web site. In addition, to the maximum extent permitted by law, Ventura shall also not be liable for or guarantee the results of the use of statements, information, downloadable data and files etc. on this Ventura Web site. Unless otherwise stated hereinafter, all statements, information, downloadable data and files etc. on this Ventura Web site are made available without liability or guarantee for their correctness, completeness, accuracy, durability, assurance of features, reliability, workability, merchantability, quality, fitness for a particular purpose, achievement of results, non-infringement of proprietary rights, absence of any deficiencies or something similar. All deliveries and services occur on basis of the following conditions. Deviating terms and conditions set forth by contract-partners do not oblige us and are herewith objected.

CONDITION OF SALE
If a purchase from Ventura involves the services provided by Saferpay® and/or by credit card providers, the general conditions set forth by Saferpay® and/or by credit card providers apply, unless indicated otherwise herein. Orders received remain firm even if not reconfirmed by us in writing. All our offers remain non-binding; we reserve the right to reject orders and to return payments made.

DELIVERIES
Ways of transportation and packaging are determined by us according to our best experience and knowledge. Promised delivery time remains approximate and non-binding; customer accepts partial deliveries in cases of orders of several items. In the occurrence of a delay, customer must allow an additional grace time of up to 4 weeks for delivery. Delays due to Force Majeure, including labor disputes affecting our sub-contractors or us add up to the indicated delivery delay and give of the right of cancellation. Any and all claims for consequential damages in case of a delayed delivery are excluded.

CANCELLATION
You have the right to cancel unconditionally any undelivered purchase within 48 hours, by simple notification by e-mail.

RIGHT OF RETURN
You may return a product purchased online from Ventura within 14 working days of delivery for a full refund. We'll also pay the return shipping cost if the return is a result of our error.

The merchandise, complete packaging and all documents must be returned in their original, unblemished condition, failure of which you may be required to pay for any difference in value, deductible from your refund. Avoid such deterioration of value by handling the merchandise and complete packaging not as your property, but in the same way as you would in a regular store. (Do not mount or use a strap or bracelet on your wrist or assemble a belt, for example, and treat the packaging in such a way that it can be re-utilized.) Any return must be previously communicated by email, by fax or by registered letter to Ventura, upon which you will receive a product-return-acceptance number (PRA #) and the postal address, to where the product is to be returned within a reasonable time (one working week) by registered mail or courier. The shipment must be appropriately insured and accompanied by our original invoice, which is to be clearly marked « ……(Product) returned to manufacturer». The Right of Return does not apply for replacement parts such as straps and belts.

REFUNDING RETURNS
The credit will be arranged to your credit card and within 10 working days after receipt of the returned merchandise, plus the processing time of the credit card company, which is outside the control of Ventura. If you have paid for the returned merchandise by bank transfer, a bank transfer will equally refund you.

WARRANTY
All products of Ventura are sold with an International Manufacturer’s Warranty of 2 Years after the date of purchase. The warranty for Gent&Belts buckles is 5 Years. The warranty covers all material- and manufacturing faults and is subject to terms and conditions set forth in a manual or notification by-packed to the product. Excluded from warranty are batteries and all incidences resulting of wear and tear, accidents, improper usage and repair attempts by unauthorized and/or unqualified persons. Products such as belts and straps are made of natural organic materials and may have minor markings and discolorations on the skin caused by growth irregularities, scars, insect bites etc. that do not impair the quality and should be considered as proof that the leather is genuine and natural. Products and parts made of leather are excluded from warranty, as their durability is subject to treatment, use and care outside of manufacturer’s control.

GOVERNING LAW, PLACE OF JURISDICTION
Any legal disputes between customer and Ventura are governed by the laws of Germany. Place of jurisdiction is Würzburg, Germany, judgments and settlements reached at such court are final.