Legal information on the ordering process

  • After clicking the "Add to cart" button you will see your cart with the products you have selected so far. You now have the possibility to remove articles which have already been placed in the cart or change the desired quantity (enter new quantity and then click on "Refresh").
  • Having checked the quantity of articles you wish to order and decided to purchase them, please click on "Proceed to checkout".
  • You now only need to complete 3 further steps to submit your order:
    1. As a new customer, select "New customer login". If you already are a customer of ours, please enter your eMail address and your personal password and click on "Login".
      However, you can also order from us without having to create a customer account.
    2. In the final step, the order will be displayed once again in summary together with the shipment and payment options you have selected. Here, you have a final opportunity to make changes to your order (type of shipment, form of payment, items, shipping and billing addresses). To do so, please simply click on "Change" at each point to be amended. If you now confirm your order via the "Buy now" button it will then be submitted.
  • Having placed your order, you will then receive a confirmation of order from us by eMail containing your order, our general terms and conditions, information on your right to cancellation, the model withdrawal form, our data protection declaration as well as our imprint. You can view details of your order anytime later by logging into the online shop and calling up your customer account (if you have created one with us).
  • The online shop is made available in the German language; the contract is concluded in German.
  • Your contract partner is VENTURA WATCHES Mentzel & Goldammer GbR, represented by the personally liable shareholders Sophie Mentzel and Ralf Goldammer, Gattingerstrasse 11, D-97076 Würzburg (Germany), Tel. 49 (0) 931 452 6800, Fax 49 (0) 931 452 6801, e-mail
  • Cancellation policy
  • Model withdrawal form
  • Note on liability for defects: There is a statutory right of warranty in respect of the goods, from which we derogate in a legally permissible way as regulated in Section 3 of our general terms and conditions.
  • Information on the delivery period:
    The deadline for calculating the delivery period in respect of the ordered goods commences as from conclusion of contract (in the case of payment by means of invoice and credit card) or as from one day after the customer's payment instruction to the bank (in the case of advance payment).
  • We accept the following means of payment:
    Advance payment/bank transfer
    Credit card (VISA, MasterCard, AmEx)
    Direct debit (only possible for customers with a German bank account)